Have Questions?
FREQUENTLY ASKED
Email us at help@usemanly.com, We're always happy to help!
You'll receive a confirmation email with a tracking link once your order has been shipped out. We aim to ship orders out within 1 business days. Depending on the shipping method you selected, and your destination address, orders can take 1-4 business days to reach you.
Our products were manufactured with you in mind. We’re confident that you’ll love them, but if you’re unhappy for any reason, please reach out to us within 30 days of your purchase and we'll be able to assist with processing the return and a refund.
Jumping on board with Manly's products means you can kiss goodbye to the hassle of restocking your empty shower gear or ball hygiene essentials, mate.
And the best part? You'll score yourself a ripper discount and a few surprises down the track! You're the captain of this ship – you choose when your products land on your doorstep. Managing your subscription is as easy as! - just log into your account, by clicking on the human icon, and sign in with the same email you used when you first jumped in. We reckon you'll be stoked with our products, but if you ever want to call it quits, no worries, mate – it's commitment-free!
Head over to the top-right corner of our website, give that human icon a click, and chuck in your login details. If you haven't joined the crew yet, no worries – just create an account using the same email you used for your previous orders.
ORDERS & SHIPPING
We aim to ship orders within one business day. Delivery time varies based on your chosen method and destination, taking 1-4 business days.
We give it our best shot to get your orders packed and shipped within a single business day, mate. Now, here's the deal – we're pretty quick off the mark, so if you want to tweak or ditch an order, give us a shout right away. Just shoot us an email at help@usemanly.com, and we'll do our very best to sort you out.
Mate, our products were made with blokes like you at the front of our mind. We're dead sure you'll reckon they're tops, but if by some chance they don't float your boat, no worries. Just give us a bell within 30 days of your purchase, and we'll sort out the return and chuck a refund your way. Easy as, mate!
You bet, mate! We'll ship your order for free if it's 40 bucks or more.
ACCOUNT AND SUBSCRIPTIONS
Head over to the top right, click on the human icon, and log in. If you haven't got an account yet, no worries, just sign up using the same email address you used for your previous orders.
You can log in or create your account: Access your account here
You've got the power to tweak your subscription schedule or change shipping addresses right within your account. Just log in and hit "Manage Subscriptions" to get the job done.
Or, if you prefer, shoot us an email at help@usemanly.com, and we'll sort you out. Your call, mate!
GENERAL PRODUCT QUESTIONS
Our products are formulated and manufactured in China but are Packaged right here in Australia.
No nasties here, mate! Our products are proudly paraben, sulfate, phthalate, silicone, and aluminum-free. For all the juicy details, check out the ingredient lists on our product pages. We've got nothing to hide!
We don't use the term "non-comedogenic" since it lacks official standards. If you're concerned about pore-clogging, have a squiz at our ingredient lists or have a chinwag with your dermatologist, they'll sort you out.
We're cruelty-free, so no animal testing here.
Yes - Manly follows strict protocols to ensure the safety and integrity of all our products. The TGA does regulate cosmetics which we adhere to.
Our packaging materials are 100% recyclable, just toss your empties in the yellow bin.
Our fragrances are natural compounds, free of parabens, phthalates and other potentially harmful chemicals.