Frequently Asked Questions

GENERAL

SUBSCRIPTION

SHIPPING & TRACKING

RETURNS & EXCHANGE

Yes — and the reason is in how we treat the cause, not the symptom. Most washes and sprays mask body odor with synthetic fragrance. It works for an hour, then the bacteria still living on the skin do their thing and the BO is back by lunchtime.

Manly works differently. Our products use Kakadu Plum — Earth's strongest natural antibacterial — alongside Australian Lemon Myrtle to kill the odor-causing bacteria at the source. No bacteria, no smell. In an independent clinical study of 90 participants, Manly's Body Wash and Deodorant were proven to block odor all day and continue controlling it for 72 hours.

Yes — Manly is built for daily use, both in the short term and long term.

In the short term, every formula is pH-balanced and built on skin-soothing ingredients, so it cleans without stripping the skin barrier or causing the irritation that comes from harsh sulfate-based washes. It won't dry him out, even with daily showers.

In the long term, Manly is free from the ingredients that have raised concerns about chronic daily exposure — no parabens, no aluminium, no synthetic fragrance, no phthalates, no endocrine disruptors. We built the brand specifically so parents could stop worrying about what their son is absorbing through his skin every day for the next decade of his life.

Yes on both counts.

For sensitive skin, Manly is free from the most common irritants — sulfates, synthetic fragrance, parabens, harsh preservatives — and built on calming ingredients like saponified coconut oil, jojoba seed oil, and Vitamin E. We regularly hear from parents whose sons with eczema-prone or sensory-sensitive skin have used Manly daily for over a year without a single flare-up.

For body acne (chest, back, shoulders), our Body Wash actively helps. The same bacteria driving body odor also clog pores and feed body acne — Kakadu Plum and Lemon Myrtle kill that bacteria, while activated charcoal pulls grime out of the pores. Most boys see clearer skin within 2–4 weeks.

For facial acne, the body products aren't designed for the face — facial skin is thinner and more reactive and needs a dedicated face product or a dermatologist's input if it's persistent.

Four fresh, masculine scents — each with its own distinct character, from bright citrus to warm woods and fresh, coastal notes.

If you've smelled the typical teen-boy lineup of sprays and body washes, you know the problem: loud, sweet, synthetic, detectable from down the hall. Manly is the opposite. Our scents come from natural essential oils, with no synthetic fragrance, and they act like a light body cologne — present when someone's close, never aggressive across the room. With four scents to choose from, you can find the one that suits you best. A surprising number of mums end up borrowing it themselves.

Yes — Manly is plant-powered, naturally derived, and free from the chemicals found in most mainstream men's hygiene products.

What's in: Australian botanicals like Kakadu Plum and Lemon Myrtle, plant extracts and essential oils, skin-nourishing ingredients like saponified coconut oil, jojoba seed oil, honey, glycerin, and Vitamin E, and naturally derived plant-based cleansers (decyl glucoside, coco-glucoside — both coconut-derived, not sulfates).

What's out:

No parabens
No sulfates
No aluminium
No synthetic fragrances or dyes
No phthalates
No endocrine disruptors

Every ingredient earns its place. If it isn't actively doing something for your son's skin, hair, or controlling odor, it isn't in the bottle.

Bottles last around 4 weeks of daily use.

Most parents on the single-bottle plan find they're reordering monthly, which is why most opt into the Automatic Refills option (25% off, free shipping, cancel anytime) so he never runs out and quietly reverts to the old product.

Pick your kit, choose how often you want it delivered, and we handle the rest. Your first order ships immediately, and every order after that arrives on the schedule you set — automatically, so your son never runs out and quietly reverts to his old products. You'll get an email reminder a few days before each shipment so you can skip, swap, or cancel if anything's changed.

Yes — there's zero commitment. Skip an order, push the next delivery out by a few weeks, swap products in your subscription, or cancel entirely from your account anytime. No phone calls, no minimum order count before you're allowed to stop. We trust that if our products work, you'll keep ordering. If they don't, we don't want to lock you in.

Subscribers save 20% on every order and get free shipping every time, no minimum. Over a year, that adds up to a few hundred dollars in savings versus reordering one-off — plus the time you save not having to remember to reorder.

Yes — you can choose to receive your order every 30, 45, or 60 days, and you can change that anytime from your account. You can also swap products in your subscription whenever you want. If he runs out of body wash faster than deodorant, adjust the mix and we'll send what you actually need.

Most orders arrive within 3–5 business days. We ship from local warehouses in both Australia and the US, so your order doesn't cross international borders unless you're outside both regions.

Yes. All subscription orders ship free, every time, no minimum. For one-time purchases, shipping is free on orders over
USD $60 and Australia $95 AUD.

You'll get a confirmation email when your order ships, with a tracking link you can check anytime. If you don't see it within a day or two of ordering, check your spam folder or email us at help@usemanly.com and we'll resend it.

Yes. We have warehouses in Australia and the US that handle most orders, and we can also ship internationally from either location. Delivery times and shipping costs vary by destination — you'll see the options at checkout once you enter your address.

Try Manly for a full 60 days. If your son's BO doesn't improve, if he hates the smell, or if for any reason it's not working for your household — send it back for a full refund. Not 30 days. Not 14. A full 60.

We offer it because a teen's body chemistry takes a couple of weeks to settle into a new routine, and we want you to have enough runway to actually see the difference. The vast majority of customers see results well inside the first month, but the guarantee is there so the decision is risk-free either way.

Of course! If you'd like to return or exchange your order, just email us at help@usemanly.com with your order number and a quick note about the reason for the return. Our team will be happy to help and send you all the instructions you need.
Please make sure to contact us before sending anything back so we can provide you with the correct return details.
Return shipping is normally the customer's responsibility. In some exceptional cases, such as receiving a damaged or incorrect item, our team may provide a prepaid return label.
Once we receive and inspect your return, we'll process your approved refund or exchange and send you an email confirmation.
If you're not sure whether your order is eligible for a return or exchange, don't worry. Just reach out and we'll be happy to check it for you!

Refunds are processed instantly on our end as soon as your return is approved. From there, it typically takes 3–5 business days to show up on your card or in your bank account, depending on your provider.

ANY QUESTIONS UNANSWERED? REACH OUT BELOW

Contact us here or email us at help@usemanly.com

Frequently Asked Questions

SIGN UP & GET 10% OFF

YOUR CART (0)

YOUR CART IS EMPTY